We haven’t been back in a while due to the last few times we went we really didn't get play for our money and did not win at all…which is enough for me to NOT go back. I will never go back to WINSTAR in Thackerville, OK. They ended up giving me the amount of the voucher I had put in and gave the lady 157. When I sat down, I put in a voucher for 597.00 and in a few spins, I won 90 dollars on a bonus. This went on for at least 30 to 45 minutes. Another employee came over and they both were treating me very rudely, would not answer my questions and were extremely rude. She was rude and started treating me like I was a criminal. About 10 minutes later a casino employee came over and told me she needed to get on my machine. She acted very distraught and I felt bad for her, but there nothing I could do to help her.
I told her there was no voucher there when I sat down. I was sitting at slot machine and had been there for 20 minutes or so when a young lady ran up and stating she had lost a 200.00 voucher. BEWARE!!! BEWARE!!!! BEWARE!!!! BEWARE!!! Beware of scams being pulled by casino staff and so called customers.